All UNUSED products purchased through www.deflexr.com may be returned for a full refund within thirty (30) days following the date of purchase. Items not purchased on our website www.deflexr.com are not eligible for return from Deflexr.
Items marked as “Final Sale” or As Is are not eligible for refund or exchange.
Conditions for Return
You may return an unused product purchased at www.deflexr.com within the above return period, subject to your compliance with the following conditions:
-You include all original packaging in like new condition, -You include all accessories and documentation in undamaged, unused new condition, -You include the product in undamaged, unused like new condition, and -You include a receipt or order number documenting your purchase of the product at www.deflexr.com within the above return period.
How to Return your Product
To initiate your return, please use the following procedure:
-Contact Deflexr Customer Support at firstname.lastname@example.org. Once we have received your email requesting a return and we have confirmed your product is eligible for a return you will receive shipping instructions with how and where to send your product. The customer must pay the shipping for the return package. Include the product and all required items listed above in the section “Conditions for Return.”
-Ship the package at your local UPS, USPS or FedEx drop-off location.
-Return packages must include a tracking number and the tracking number must be provided at the time of shipping.
-Once we have received your return at our warehouse we will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Returned products that do not meet the above conditions will not be eligible for a refund and will be sent back to you as is.
Shipping costs are non-refundable. If you receive a refund, the original cost of shipping will be deducted from your refund.